Privacy Policy
Last Modified: December 2025
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how we use, protect, and handle your information.
Who We Are
EC Elevate is a registered non-profit organization. You can always reach us at emma@ecelevate.org or by mail at the address listed in Contact Us to exercise your privacy rights.
Website host: Squarespace
This website is owned and operated by EC Elevate. By using our website or providing us with your personal information you are agree to this Policy.
We change this Privacy Policy from time to time. If we do so, will change the “last modified” date that appears above. In such event, it will be your responsibility to review the term of use or contact us if you have any questions about the revisions.
How we Collect Information About You?
We may collect personal information from you when you:
· Use one of our services
· Visit our website or social media pages, or
· Contact us
· Make a donation to us,
· Become one of our members.
What Personal Information Do We Collect?
We collect personal information that you provide to us. Personally identifiable information is information that can be used on its own or with other information to identify, contact, or locate a specific individual. It can also be used to identify an individual in a context. Personal information that we collect includes the following.
· Your name
· Contact details (mailing address, telephone number and e-mail address)
· Services that we provide to you
· Your bank or credit card details where you provide us with these to pay.
· Information about your activities on our website or social media platforms when interacting with us.
Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our website.
How we Use Personal Information?
We will use personal information to:
· Provide you with a support service
· To send emails regarding your order or other products and services
· Respond to inquiries and/or other requests or questions
· Understand how our services are being used and how we can improve them. In general, we analyze aggregate data rather than specific user data.
How is Your Personal Information Protected
We will take precautions to prevent the loss, misuse or unauthorized alteration of the personal information you give us.
Our website does not store your personal information when you enter it into our contact form- it links directly to our secured database. This data is housed in data stored in a secure database.
How Long We retain Your Data
If you leave a comment, the comment and its metadata are retained for one year. For users that register on our website (if any), we also store their personal information in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Analytics data is retained indefinitely. Contact forms are kept for one year. For all other services, we will keep your Personal Data for the period necessary to fulfill the purposes outline in this Privacy Policy.
What Rights You Have Over Your Data
Users who have accounts on this site, or have left comments, can request a copy of their personal data we hold about them, including any information they've provided. You may also ask us to delete any personal data we hold about you. This does not include any data that we are obligated to keep for administrative, legal, or security purposes.
Analytics
This website collects personal data to power our site analytics, including:
· Information about your browser, network, and device
· Web pages you visited prior to coming to this website
· Your IP address
This information may also include details about your use of this website, including:
· Clicks
· Internal links
· Pages visited
· Scrolling
· Searches
· Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
· These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
· These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor Data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
· Billing and shipping address
· Details relating to your purchase (for example, your shirt size)
· Email address
· Name
· Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) Stripes will also collect payment information from you. You can read their privacy policy at Politique de confidentialité
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Form Block
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage and with Zapier for data porting.
Subscribe or purchase a membership
When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:
· Billing and shipping address
· Details relating to your subscription
· Email address
· Name
· Phone number
We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
· Information about your browser, network and device
· Web pages you visited prior to coming to this website
· Web pages you view while on this website
· Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Share Buttons
This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Canada Post. If you click a share button, these third parties may receive your personal data, including:
· Information about your browser, network and device
· Details about the web page or content you shared or proposed to share
· Your IP address
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
· Your name (which will be displayed as part of your posted comment)
· Your email address (optional, to let you know if someone replies to your comment)
· Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
· Information about your browser, network and device
· Details about the web page or content you shared or proposed to share
· Your IP address
Emails-Abandoned cart emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
1. You enter your email address at checkout, or are logged into your customer account.
2. You add a product which is in stock to your shopping cart.
3. You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Order and Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
1. You’ve created a customer account
2. Your customer account password has been reset or updated
3. You’ve made a purchase
4. Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
· Information about your browser, network, or device
· Information about this site and the page you’re viewing on it.
· Your IP address
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
· Name
· Email address
· Phone number
· Details relating to your appointment (for example, who referred you)
· Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
· Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
· Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
Inquiries or Concerns?
If you have questions about this Privacy Policy or concerns about how we manage your personal information, please contact our Privacy Officer by telephone or e-mail.
Privacy Officer
The privacy information is controlled by Privacy Officer. The contact information for our Privacy Officer is as follows: emma@ecelevate.org ; Mailing address: PO Box 96091, Calgary RPO West Springs, AB, T3H 0L3